Network Support Services
Claims Customer Service
For claim status please go to Epic Care link
(714) 937-6143
Hours: - weekdays from 7:30 a.m. to 4 p.m.
Claims Billing Address
P.O. Box 10
Anaheim, CA 92815-0010
Enrollment Customer Service
Tel. (714) 937-6270
Fax. (714) 937-6269
Electronic Funds Transfer (EFT)
(714) 937-6153
Electronic Claims Submissions
Electronic Remittance Advice (ERA)
(714) 937-6130
Epic Technical System Support:
(Log in/password issues, other technical system issues)
AskIT: (844) 922-7548
Network support services provider portal:
EDI Support:
(714) 937-6130
Utilization Management (Provider office use only)
OC/ HD / NCal Providers (all ministries) call: (714) 449-4923
Customer Service & Utilization Management
St Joseph Heritage Medical Group
(888) 881-3136
St Joseph Hospital Affiliated Physicians
(888) 313-4373
St. Jude Affiliated Physicians
St. Jude Heritage Medical Group
Mission Hospital Affiliated Physicians
Mission Heritage Medical Group
(800) 627-8106
St. Mary High Desert Medical Group
Premier Healthcare
(760) 669-3051
Network Relations
Providence Affiliated Physicians, Mission
Marie Juarez
Tel. (714) 712-3321
Cell (714) 292-1260
marie.juarez@providence.org
St. Mary High Desert Medical Group
Premier Healthcare
Brittany Bartholomew
Tel. (760) 956-4129
Brittany.Bartholomew@stjoe.org
Providence Affiliated Physicians, St. Joseph
Patty Garcia
Tel. (714) 712-3318
Cell (714) 296-6017
patricia.garcia@stjoe.org
Jamie Dunn
Tel (714) 712-3326
Cell (949) 237-0420
Jamie.Dunn@stjoe.org
Providence Affiliated Physicians, St. Jude
Tressa Ramirez
Cell (949) 237-3849
Tressa.Ramirez@providence.org
NORTHERN CALIFORNIA - Providence Medical Network
Colleen M Monfross
Tel. (707) 387-3936
Tel. (707) 525-4093
colleen.monfross@stjoe.org
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